This policy explains how Aisoft AI handles personal information, company information and order data during browsing, checkout, consultation, delivery and support.
Order, payment, delivery and service data is not used for unrelated purposes.
Key payment and delivery records are retained in orders, emails or operating systems for review.
When you browse, purchase or submit a consultation, we may collect name, email, phone, company, role, requirements, order details, invoice details and delivery information.
We may record basic technical information such as device, browser, language, visited pages, cart and checkout state for troubleshooting, risk control and product improvement.
We use information to respond to inquiries, process orders, sync payment status, send digital delivery emails, schedule implementation, provide support and fulfill contractual duties.
Where authorized or commercially necessary, we may use aggregated data to analyze conversion, product demand and delivery quality.
Payment, email, commerce backend, analytics, CRM or collaboration tools may process necessary data as service providers.
We do not sell personal information. We do not disclose identifiable data to unrelated third parties except for transaction, delivery, compliance or rights-protection needs.
Order, payment, invoice and delivery records are retained for business, audit and legal needs. Consultation leads are retained for follow-up and service needs.
We use access control, logs, encrypted transport and least privilege to reduce risk, but no internet system can promise absolute security.
You may request access, correction, deletion or processing restrictions for your personal information, and ask us to explain the purpose of a processing activity.
To prevent misuse or accidental loss of order records, we may verify identity and retain required transaction records where legally permitted.